At Agaapee, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website or services.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

• Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, billing and shipping address, phone number, and payment details.
• Technical Information: We may collect technical information about your device and browsing behavior, such as your IP address, browser type, operating system, and cookies, to enhance your experience on our website.
• Order Information: When you place an order, we collect details related to your purchase, such as product selection, order history, and payment preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, communicate order confirmations, and manage payments.
• Customer Support: To provide assistance and support regarding your orders, account, or other inquiries.
• Personalization: To personalize your shopping experience, including product recommendations and tailored offers.
• Marketing and Communications: To send you promotional emails or newsletters (only if you have opted in). You may unsubscribe from these communications at any time.
• Website Improvement: To analyze website usage and improve our services, features, and user experience.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities on our website, which helps us:

• Understand user preferences
• Provide a more personalized experience
• Track your shopping cart and facilitate the checkout process

You can choose to disable cookies through your browser settings, but please note that this may limit certain functionalities of our website.

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with third-party service providers who assist with payment processing, order fulfillment, shipping, and website maintenance. These parties are required to protect your information and only use it for specific services.
• Legal Obligations: We may disclose your information if required by law, to comply with a legal process, or to protect the rights and safety of our business or users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

5. Security of Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data (such as payment information) and secure hosting environments. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request copies of your personal data that we hold.
• Correction: You can ask us to correct any inaccurate or incomplete data.
• Deletion: You can request that we delete your personal data, subject to certain conditions.
• Restrict Processing: You can request that we restrict the processing of your data under certain circumstances.
• Data Portability: You have the right to request that we transfer your personal data to another organization or directly to you.

To exercise any of these rights, please contact us at [email/contact number].

7. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once your data is no longer required, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

 

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: care.agaapee@gmail.com
• Phone: +91 8077230361